Shipping policy

Last Updated: October, 2024

1. Order Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.

  • If we experience a high volume of orders, processing times may be delayed. Customers will be notified of any significant delays.

2. Shipping Rates & Delivery Estimates

  • Shipping charges are calculated at checkout based on weight, destination, and shipping method.

  • Estimated delivery times vary depending on the shipping option selected at checkout.

  • We are not responsible for delays caused by carriers, customs, or other external factors.

3. Shipping Destinations

  • We currently ship to US, Canada, Europe, South America, Asia.

  • If your location is not listed, please contact us to discuss possible shipping arrangements.

4. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.

  • Please allow 2-5 hours for tracking updates to become available.

5. Lost or Stolen Packages

  • We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

  • If your package is lost in transit, please contact the carrier to file a claim.

  • If you need further assistance, reach out to our customer service team at info@Fjordinc.com.

6. Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and fees imposed by the destination country.

  • These charges are the responsibility of the customer and are not included in the shipping cost.

7. Shipping Restrictions

  • Certain items may be restricted from shipping to specific locations due to local regulations.

  • We reserve the right to cancel any order if shipping restrictions apply.

8. Contact Information
If you have any questions about our shipping policy, please contact us at info@Fjordinc.com.